This is Why You Should Hire Older Workers

John Krautzel
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In this day and age, many employers are hesitant to hire older workers. Experienced employees cost more to retain, creating budget concerns for hiring managers. There are also some concerns about having to train older workers to use new technology. If you are hesitant to hire experienced workers for these reasons, fear not. Hiring people who are close to retirement age can actually be a good thing for your company. Here are five reasons why.

1. People Skills

Older workers have a lot of experience handling tense situations and resolving tough problems. An older employee is also less likely to be working for the money and more interested in having opportunities to interact with other people. If you need help handling customer service issues, an older employee may be the perfect person for the job.

2. Work Experience

Older workers have spent decades in the workforce, so they usually know how to behave in a professional manner. When you hire older employees, it's rare that you have to tell them to dress appropriately or show up at work on time. Older workers understand professional norms, making them easier to manage. Because older workers have a lot of experience, they are also less likely to make costly mistakes. It may cost a little more to hire an older employee, but the cost is well worth it if that employee helps your company avoid major errors.

3. Industry Knowledge

Experienced employees have a lot of industry knowledge, which comes in handy when you have a tough problem to solve. The right combination of knowledge and experience tends to make older workers more innovative and better able to handle problems as they arise.

4. Mentoring Opportunities

Pairing older employees with younger workers creates valuable mentoring opportunities within your company. Young workers can learn a lot from their experienced counterparts, and there are also a few things older workers can learn from working with young people. A strong mentoring program fosters positive relationships between the two groups, reducing workplace conflict and making your company a better place to work.

5. Loyalty

Millennials make great employees, but they tend to move around a lot. It's not unusual for a young employee to work for three companies in a five-year span. Older workers, however, grew up with the idea that you're supposed to be loyal to your employer. If you hire older workers, they are likely to stay with your company for several years, reducing turnover and making it less expensive to hire replacements.

If you are worried about hiring older workers due to the perceived cost of retaining them, you may want to rethink your position. Older workers may want higher salaries, but they bring a lot to the table in terms of industry knowledge, technical skills and loyalty.


Photo courtesy of stockimages at FreeDigitalPhotos.net

 

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  • Nancy Anderson
    Nancy Anderson

    @Julia thanks for your comment. Dress for success is what I was always taught and that's how I would dress coming into an interview. Dress for the job you want, not the job you have. The work world does seem to continue to relax dress codes across the board. There are still a few exceptions but even those industries, such as banking, as allowing a more relaxed dress code. Regardless of how they are dressing, you only get one chance to make a good first impression.

  • Julia Moore
    Julia Moore

    I applaud the author of this article and thank John for posting it. My biggest pet peeve is when a company tells you to come professionally dressed only to discover a room full of casually dressed young job seekers! I take pride in representing the image of the job I want to land but typically I realize the company really doesn't want what they are asking for...

  • Nancy Anderson
    Nancy Anderson

    Thanks for the comments. @Kamlu the typical response for your query is that they can hire younger workers for much less than they would have to pay someone with 20+years of experience. Companies don't stop and think where they are going to be in 5 years from now if they continue to hire the less experienced managers. @Del employees certainly are the most valuable asset a company can have and not all of them discard employees like yesterday's technology. Some really do appreciate their employees. We never hear about those companies, though. We only hear the negative in the press. @Terilee I have never heard of a company asking for verification that you are over 40! Wow is right. I would do a lot of research on that company before I apply! Thanks again for the comments and all the best.

  • Mei Iu  W.
    Mei Iu W.

    Totally agree

  • Del Panther
    Del Panther

    I absolutely agree. Employees are the most valuable asset that company has, yet they tend to discard them like they do electronic devices these days.

  • Kamla Ramalingum
    Kamla Ramalingum

    I wanted to thank the writer for this article, no one was brave enough to put it out there before that older employees have a gold mine of information that companies still need to teach the younger staff. Companies do not have the time to do this on their own effectively. I am not understanding whay they do not utliize older employable people who can provide valuable support

  • Kamla Ramalingum
    Kamla Ramalingum

    I am 56 with over twenty years experience in Supply Chain Management in the Diagnostic/Pharma industry in Canada. I would never go back therefull time , but I would not mind advice on strategy. I hear these funny stories of incorrect product order lost shipments, cancel contracts and I wonder where were the individual minds when this was happening.

  • Terilee Henderson
    Terilee Henderson

    I filled out an online application yesterday that went so far as to ask "Can you provide proof that you are over 40 years old?" Wow.

  • Nancy Anderson
    Nancy Anderson

    @Hope thanks for your comment. So very true. For a person who fits this description, she should spell that out on the cover letter. Let the hiring manager know that you are willing to start at the bottom.. entry level so to speak. That it's not all about the paycheck but about pride in oneself and doing a good job.

  • ALEX PADOVAN
    ALEX PADOVAN

    finally one article that speaks to this...the rest just blab about a 'career' being 2-3 years...great article

  • Ralph U.
    Ralph U.

    Good Points for many companies to think about

  • Hope C.
    Hope C.

    Working has always been a part of life. It's analogous to breathing, eating and sleeping. Everyone wants a job and it's not always about the high salary. For example, there are women that left the work place to raise their children. While they were raising their children they went to school to obtain 1 or 2 degrees. Now they are empty nesters. The child or children have gone off to college and the woman wants to go back to work. Every employer believes this woman wants a high salary, but really she just wants to start over, now educated to do something she loves. Employers should take interest to this rare breed woman for all they want is a job at a regular salary level so they can excel at something they enjoy. This is the type of woman employers should hire....previously experienced, recently educated with 1 or 2 degrees and eager just to began a job in a field of their study/ interest. It's not always about the salary. :)

  • Nancy Anderson
    Nancy Anderson

    @John it's always been this way - with older workers competing for jobs with younger workers. When you were young, you took jobs from older applicants and didn't even think about it. Now that you are older it has become an issue. Just life. Maybe now is the time to become a consultant where you can pick your job so that it fits in with your current lifestyle. You can work but still enjoy life. After all, that's what it's all about - having a work/life balance.

  • Nancy Anderson
    Nancy Anderson

    @Michele thank you for your comment. Couldn't have said it better!

  • michele d.
    michele d.

    Another great article and very true. I find that even though I am not currently making the money I should be, that my current employers are quick to reassure me how valuable I am and how much they appreciate my efforts. The valuable part would come from every time they need someone to be trained, I am the person doing the training. I rarely take a day off, the client my company works for have pleasant working conditions and staff are wonderful to work for. I am very organized and can't understand how others did the job before me without any logs, any documentation at all. The job is very intense customer service orientated and because of my age I am able to handle a myriad of problems due to my past experiences in many types of jobs. Older workers are not going out to find the latest & greatest in their work, most of us like to be settled. Just let us do the job & be done with it. No drama required.

  • Jayshri Vyas
    Jayshri Vyas

    I like this article and I would like to tell prospective employers - I have professional experience, and with age person more worth to do investment but sadly, I am working with young team. I agree with Deborah's comment >" They haven't experienced our side of the fence yet and can't comprehend why we want to be paid more money than someone half our age. On another note, if you haven't seen the movie "The Intern" with Robert De Niro and Anne Hathaway - please see it! Anyone over 50 can relate to every aspect of the movie." . Nova day name of security recruiters are asking passport Info OR asking for Skype interview before submitting your resume. My experience is after providing they ask for never get back to you nore want to talk to you after.

  • Tammy F.
    Tammy F.

    Good article.Right now I am trying to get back into the field I love and went to college for, but I am older and it is harder to dazzle employers

  • Nancy Anderson
    Nancy Anderson

    @Deborah it is true that sometimes a younger manager/interviewer has a hard time understanding why we should ask for more money due to our experience. But it may only take one time for that hiring manager to hire a younger person for the job only to have to fire them because they maybe don't have the experience and skills required. From your perspective, though, you might have to lower your salary expectations just a bit in order to get that job that you need. It goes both ways.

  • Deborah N.
    Deborah N.

    I love this article and it is exactly what I tell prospective employers - I have life and professional experience to bring to the table. I'm worth the investment but sadly, many hiring managers are younger than me. They haven't experienced our side of the fence yet and can't comprehend why we want to be paid more money than someone half our age. On another note, if you haven't seen the movie "The Intern" with Robert De Niro and Anne Hathaway - please see it! Anyone over 50 can relate to every aspect of the movie. Well worth the money to see it and I highly recommend it!

  • selette graham
    selette graham

    I am not retirement age , but your article on hiring older employees is great

  • Catherine A.
    Catherine A.

    I am well past retirement age, but I still need to work. I have years of experience and lots of education, but cannot get a bite because I don't have exactly the right experience. I have learned many things in a long life, and expect to learn many more. I am professional in demeanor and dress. I know a lot about many businesses - I have been on the opposite side of the counter for years. If you don't want to pay retirement, you have a moral imperative to hire older workers!!

  • Nancy Anderson
    Nancy Anderson

    @Sheila thanks for the tip. We can all use help and it looks like a great website to check out. @George never a waste of time to job hunt. Check out the SCSEP site that Sheila just told us about and see if that might be a way in. Check in your local area for programs to help "seniors". I agree with all of you - we may be older but that just means that with age comes wisdom along with a ton of life and work experience. So never give up. The jobs are out there for us. Keep on keeping on!

  • Linda Call
    Linda Call

    Thanks for the tip on SCSEP. Will look into it.

  • Carmen B.
    Carmen B.

    Right now I looking for work at 61 of age graduate 2014. Begging to work for a pay check to pay bills and to buy food because I don't like to be hungry. Please I am desperate to make money. I pray I don't want to do anything out the norm. Babysitter, clean house, wash dishes , greet someone at supermarket, McDonald's. All I need to make something to survive in this United States.

  • Eric H.
    Eric H.

    55 is young; being good with numbers; its a no-brainer to higher the worldly person, who isn't going to make costly mistakes (huge); provide world-class customer service (huge; the cost to produce a new customer than retain a current customer is 7x as much money; customer retention is my specialty"). When provided an opportunity; at a rate commensurate with what I bring to the table? You will be my last Employer. First to show up; last to leave; I mean the list goes on and on. The "Mentor" role for the "Millennials" is a great angle. Had an interview the other day; with a 31 year old who said, "Experience is a good or bad thing," Me: "How is that?" "You have heard the saying, 'you can't teach an old dog new tricks?'" he asks me. Me: (Looking around); "Where do you see an old dog? Young man; permit me to explain something to you: Its all out in front for me; and I have a 30-year business acumen; double degree; and unlike you, I'm not overhead; I'm a profit center. I used to eat what I kill; but now I eat it before I kill it" (Sales & marketing 30 years, never been on a salary). Old dog? At 55? I'm a puppy! A rottweiler pup; but still a pup..lol

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