TeleTech is one of the largest and most geographically diverse global providers of technology-enabled business process outsourcing solutions. Our integrated global solutions are provided by approximately 44,000 employees utilizing 35,600 workstations across 56 delivery centers in 16 countries. TeleTech and its subsidiaries have a 29-year history of designing, implementing, and managing critical business processes for Global 1000 companies to increase their operating efficiencies. TeleTech and its subsidiaries support more than 160 business process outsourcing programs serving approximately 400 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries.
Position Summary:
Our VP Healthcare Sales Duties & Responsibilities will include:
Must demonstrate a previous personal sales quota of $15-20M ACV deals. Identifying, developing and cultivating new and targeted business opportunities within the Healthcare payer vertical.
Use existing payer contacts or develop new contacts to generate outsourcing opportunities with- in the payer industry
Proven and referencible outsourcing sales and deal closure experience
Experience and successful track record with managing an entire deal cycle from inception to the closure with understanding and focus on defining buyer values, value proposition, win themes and pricing and win strategies
Identify and create viable marketing and sales strategy in the Healthcare Payer side markets. Provide direction on the achievable market penetration and demonstrated the expertise in taking the entire sale through the RFP stage; understand bottom line pricing and create key sales/pricing strategy for solutions. These results will come from a consultative solution and value proposition approach and the ideal candidate will have rich domain experience within BPO Global Market.
In order to deliver the quota and results TeleTech is achieving, this individual must possess deep knowledge with the insurance - payer side of the business and must understand member calls/provider and claim eligibility as well as care management.
Work with cross-functional team to drive the overall creation of programs for individual clients. Support, prospect and build relationships with customers to create opportunities for response to proposals. Contribute to generation and solution creation for select engagements and build relationships with the customer to understand needs and effectively close new deals for TeleTech.
Work with finance cross-functional and cross-cultural team to drive the overall creation of large and very complex deals for individual clients.
Support, prospect and build relationships with customers to create opportunities.
Job Specifications -
Bachelors degree or equivalent experience needed
9 years of experience
Demonstrated expertise in a variety of areas:
Sophisticated consultative selling, concepts, and practices
Ability to deal with potential clients with different cultural backgrounds
Extensive experience and seasoned judgment to plan and accomplish goals
Ability to coordinate multicultural teams to accomplish goals.
Ability to close and deliver a wide array of customer driven solutions: transaction, interaction and solution oriented customer value programs
Deep financial acumen, ability to structure and deliver appropriate margin for each customer solution
Ability to apply broad business and industry knowledge to address complex/critical issues for customers.
Ability to provide fresh perspectives, innovative, breakthrough ideas, and new paradigms that creates value with customers on a large scale.
Demonstrated experience in the area of pioneering and executing ""Win Strategies""
Exceptional ability to develop relationships throughout complex organizations.
Excellent written and verbal communications skills.
Exceptional negotiating skills and demonstrated experience required.
Experience with Healthcare payer managed Care, outsourcing, on demand
