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For your reference, we have included the original job posting below.
Member Services Specialist - Colorado Springs (Sports Marketing/Sales)
Job Number:
41972225
Company Name:
Sports and Fitness
Job Location:
Colorado Springs, CO US
Job Category:
Sales & Sales Management
Member Services Specialist - Colorado Springs (Sports Marketing/Sales)
We are currently seeking a qualified Member Services Specialist to deliver the highest quality customer service through proactively engaging all members and guests and building strong relationships.
As a Member Services Specialist, you will assist members with account maintenance and articulate an extensive knowledge of our products and services. Anticipate member needs and interests, recommending programs, products, and services appropriately.
Responsibilities
Greet and service members at the Activity Center in a friendly and professional manner by responding attentively and promptly to member needs
Anticipate member needs and interests and recommend programs, products and services appropriately
Enter sales transactions at POS (point of sale) for members, including program, service and product payments
Schedule members accurately for programs and services accordingly
Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Qualifications
Extensive knowledge of all club activities and promotions
High School diploma or GED
Minimum of six months experience in a customer service related position
CPR/AED certification required within thirty days of hire
