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For your reference, we have included the original job posting below.
Marketing Operations Project Lead
Job Number:
39205874
Company Name:
Entertainment Industry Employer
Job Location:
Stamford, CT US
Job Categories:
Arts, Entertainment & Gaming Marketing & Advertising
Marketing Operations Project Lead
Synapse's Marketing Operations team is looking for a dynamic individual with a strong operational and / or analytical background. The ideal candidate will possess strong oral, written and interpersonal communication skills. The candidate must be creative, analytical and logical, all while able to build relationships with different roles, departments, and clients. This candidate should also possess good judgment and decision making skills. This individual should be detail-oriented and capable of defining and / or evolving operational processes that maximize both the quality and the efficiency of marketing delivery. This individual should have experience working in a fast-paced environment where multi-channel marketing and operations is a critical component.
Job Responsibilities - New Offer Planning o Determine launch and support strategy for new offers and initiatives by working with internal groups and external vendors and clients o Understand all aspects of departments within the organization o Understand systems/functionalities o Ability to translate and develop desired customer experience into system set up o Support overall coordination of all departments o Monitor process flow and results o Serve as a liaison between departments and operating units as part of new offer launch planning o Prepare accurate and detailed specification documents for new projects and initiatives on key marketing platforms. - Existing Offer Support o Assist in day-to-day marketing campaign set up o Document the functional specs of key internal marketing offer & campaign management tools. o Serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems o Troubleshoot campaign set up issues by managing the marketing policy rules within the marketing offer management system. o Maintain marketing offers and client information in the marketing offer management system.
