Manager Solutions Sales
5 years in customer facing positions (sales, sales engineering, consulting) or
5 years architecture experience in conceptualization, definition and development of IT and or telecom based products and service with verifiable instances of implementing one or more of the following:
• Data and IP Services (ATM, Frame Relay, VoIP, PIP, VPN, IP PBX)
• Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
• Managed Security Solutions
• Data Center Outsourcing (application hosting, managed storage)
• Call Center Technologies (ACD, IVR, Customer Portal)
• IT Applications Management (SOA, Web Services, RTE)
• Strong knowledge of network, communications and mobility protocols
• Working knowledge of switching, routing, server, video, UC&C and mobility equipment.
4 to 6 years sales management experience including staff development, preferably in a wireless/telecommunications environment
Experience managing large regional territories, budgets, and operations
Ability to travel, valid driver's license, good driving record and proof of insurance
Superior organizational, interpersonal, communication, presentation, and operations skills
Ability to meet aggressive deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment
Excellent C-Level negotiation and closing skills are required
Highly self-motivated with the ability to motivate others
Excellent leadership skills
Ability to present to and persuade various audiences
BS or BA in Engineering or Computer Science required, MBA or MS s position is responsible for leading, managing and motivating a team of solutions professionals focused on driving data account penetration by leveraging products and services while collaborating with various internal Sales Teams to meet and exceed defined sales, retention, quality and service objectives. Duties include developing tactical business plans and maintaining forecasts to achieve maximum results. This position is quota bearing and responsible for assigned regional Data Sales including targeting and developing data opportunities.
Performance Management: Responsible for driving team to achieving or exceeding annual goals, metrics, and quotas for activated data lines, driving growth and promoting/selling data products and services. Responsible for ongoing cross channel data training and sales support to ensure effective demonstration and sales and of products and services. Conducts sales meetings and executive briefings with potential and existing customers to establish strong working relationships and promote the quality of Verizon Wireless data products and services. Manages data presentations and summits. Formulates data sales plan for assigned locations or markets.
Staffing / Employee Relations: Prospect for new talent. Develop, train and coach sales team to produce desired high performance results. Make decisions regarding hiring, promotion, and disciplinary actions. Assess individuals and team performance and initiate developmental plans to narrow competency gaps.
Customer Retention: Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolves customer issues in a timely and empathetic manner. Maintain and grow existing customer base.
Market & Industry Knowledge: Reviews and analyzes data sales results and market conditions to discover opportunities for growth. Develops strategies for channel leads to support growth opportunities for data products and services to grow market share and increase revenue in vertical markets.
Remains current on all wireless products and services, industry and competitive trends, and reinforces findings with the team and Directors.
Maintains training and certifications including but not limited to the below:
• Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA)
• Cisco Certified Wireless Professional
• Microsoft Certified
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