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We are currently seeking dynamic, self-motivated individuals who have a passion for cosmetics to lead a team in one of Macy's most vibrant and exciting departments. As a Retail Cosmetic Counter Manager at Macy's, you will supervise the complete operation of one of our cosmetic lines, ensuring a high level of productivity and enabling the counter to meet or exceed sales and credit expectations.
Key Accountabilities:
Achieve personal sales and credit goals by building customer relationships and loyalty through personal interaction, initiation of service consultations, and maintenance of a client file
Recruit, train, coach, motivate, and develop new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Develop and implement business-driving events to achieve department goals, as well as ensure the flawless execution of corporate events
Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff
Monitor associate productivity levels and provide coaching and feedback
Communicate regularly regarding stock needs, customer preferences, and special events
Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities
Participate in physical inventory process
Be in compliance with all hygiene standards and maintain a safe and hazard-free work area
Perform other duties as needed
Skills Summary:
Previous retail selling experience, preferably in Cosmetics
Previous supervisory experience is preferred
Superior organizational and time management skills
Ability to effectively communicate with and present information to customers, merchants, peers, and all levels of management
Goal-driven, with an ability to multi-task in a fast-paced environment
Ability to lead by example, build relationships, and influence others
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, and extended hours
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
