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IMR Sales Specialist Job
Job Number:
25337509
Company Name:
Thomson Reuters
Job Category:
Media & Communication
IMR Sales Specialist Job
IMR Sales Specialist (SAL00004055)
IMR Sales Specialist-SAL00004055
Description
Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on
The CLIENT SPECIALIST will build loyalty and act as the primary point of contact with the desktop user. The Client Specialist will maximize and grow desktop revenue, enhance customer usage and transactions and offer our solutions to TR end users through the use of expert workflow management.
Key Responsibilities:
* Responsible for a "book" of business of desktop products and clients(including retention, growth, training and customer engagement), directly aligned with the account team. * Maintain desktop retention at client site, as outlined in the account plan to include targeted training through the use of expert workflow management. * Drive desktop sales including: (a) development & execution of on-site displacement programs (b) execute global campaigns, develop and deliver customer relevant content campaigns (c) enhance user experience through expert use of workflow management (market insight, idea generation, tools, tips to relevant end-users). * Collect and share competitive intelligence and maintain (e.g. heat maps). * Upsell and drive messaging/community building, transactions and desktop add-on modules. * Provide customer feedback directly to product development/ SBU (represent voice of the customer). * Provide as needed support to the Direct Account Team for Demo's and retention on accounts outside of the CS "book"" of business to promote growth and retention * Enter relevant data into appropriate CRM systems as required.
Qualifications
* 3-5 years of industry related experience in financial markets preferred (i.e.. Fixed income workflow knowledge for Client Specialist supporting fixed income trading) * Proven ability to identify revenue growth opportunities * Training or related experience preferred * College/ university degree or relevant work experience equivalent required * Industry qualifications preferred (CFA, MBA, CMT, Series 7)
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
