Hospital Sales Specialist - Northeast

Hospital Sales Specialist - Northeast

The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Hospital Sales Specialist for our Northeastern US Region for HemoCue, a Quest Diagnostics company. Responsibilities To attain sales goals and manage the HemoCue hospital business including feedback on market trends, competitive threats and short and long term opportunities

Job Accountabilities

Create new business for growth from inactive and new accounts
Attainment of yearly Sales Goal
Calling on existing customer base for account maintenance and upgrading as needed
Create new business for growth from inactive and new accounts
Contacting prospective customers from leads and cold calling
Conduct Product Evaluations
Preparing and presenting proposals to potential customers
Writes contracts and pricing structures for potential and existing customers for maximum quantity sales volume. Ongoing follow-up and renegotiation on contract expiration. With approval of Sales Management and Controller
In-servicing and Training customers on new products using HemoCue training programs
Contact customers on a frequency prescribed by Manager
Effectively solve customer service, technical service, and service related problems
Demonstrate understanding and technical knowledge of product
Understanding of Hospital Data Management and experience selling connectivity solutions to Hospitals.
This includes, but is not limited to, understanding the integration of patient and QC data into the hospital information systems, understanding the benefits associated with features like QC lockout, patient result trending and user ID and lock out.  
Calling on “C-Level” executives in Hospitals
Understanding needs and key contacts in current markets
Know key competitors for all products as wells as strengths and weaknesses
Participates in National Trade shows as assigned
Propose regional trade shows to manager and participate as approved
Understand Marketing programs to benefit sales performance
Manages Technical Education Specialists to facilitate customer training in high volume accounts and promote the company's products
Follows company prescribed procedures expense reports and controls expenses per the Expense policy
Maintains organized reporting system for communicating sales activity and customer related information to the company.
Provide continuous updates into regarding sales funnel, lead mgt, calendar, etc. for manager review.
Submits customer orders to Customer Service in the appropriate manner
Submit special reports and projects to Manager as requests
Works with Accounts payable when necessary to resolve credit issues with customers
Communicate pricing and contracts to Sales Analyst
Effectively follow-up on Customer Incident calls and communicate with Technical Support to close calls per FDA policy
Proficiently uses electronic tools and applications
Demonstrate the ability to work well under pressure, meeting multiple and sometimes competing deadlines.  The incumbent shall at all times demonstrate cooperative behavior with customers, colleagues and supervisors. Communicate problems and new ideas with proposed resolution to Manager. Communicate successes and best practice to Manager to contribute to the Team environment.
Uses personal characteristics to enhance leadership, communication, cooperation and sales


Job Requirements

•         Bachelor’s degree is required, preferably in the life sciences.
•         5-10 years sales experience in medical product sales and minimum 3 years experience selling a point of care product in the hospital sales segment is preferred.
•         Must have experience with Hospital Data Management
•         Must possess superior oral and written communication skills.  Must also have strong organizational skills and have the potential to move into progressively more responsible sales
Knowledge of Word, Excel, Outlook, , PowerPoint
•        Travel by car and plane within the assigned territory and other areas of the U.S. for sales, sales support, trainings and meetings.
•      Must live within the sales territory

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer (EEO).