Engineering Application Support 3\4
Information Technology Engineer Provide End-User Support for Boeing Commercial Airplanes (BCA) Concurrent Product Definition (CPD) activities. Digital Product Definition (DPD) and Digital Pre-Assembly are the main support areas. The applicant will support the following tool suite: CATIA V5, ENOVIA LCA, and IVT.
The primary End User Support (EUS) responsibilities are as follow:
Provide knowledgeable support and guidance related to the usage and functionality of the Composites Design Workbench in CATIA V5.
Investigate end user problems by use of CPD processes and tools.
Provide training support/mentoring in the use of best practice techniques (i.e., Solid modeling, dataset construction, in CATIA V5, PDM navigation, within ENOVIA LCA, IVT)
Participate in the test; validation and implementation with regard to software upgrade activities for the CATIA V5 tool suite.
Create and consult on computing (i.e., CATIA V5, ENOVIA LCA, and IVT) and process related Tip Sheets and Tutorials as related to the support of the day to day end user engineering activities.
Information Technology Engineer Support
Competencies
Strong knowledge and experience with CATIA V5 Composite Design Workbench (5 to 10 years)
Strong knowledge and experience with ENOVIA LCA (5 to 10 years)
Must have very strong interpersonal communication skills
Must have a good working knowledge of the Microsoft Office Applications
Good oral and written skills/be able to deal with large groups of people at one time (i.e., training seminars, mentoring small groups, user meetings)
Must be willing to work in a team oriented environment
Education/Experience
It is highly preferred that the applicant have a Bachelor of Science (B.S.) degree in Mechanical Engineering or an engineering related field with at least five to ten years industry experience.
Competencies
General• Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions. Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed. Identifies the need for and collects information to better understand difficult issues, problems, and opportunities. Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes. Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
Technical• Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
• CAD/CAM Mech/Manufacturing
Basic - Able to apply a complete understanding of computer aided design tools and manufacturing systems (e.g., computer aided design/computer aided manufacturing (CAD/CAM), computer aided three dimensional interactive (CATIA), Mentor Graphics, Unigraphics). Able to build and manipulate data sets, (e.g., compare CATIA to measurement data, create stereo lithography files).
Preferred - Ability to manipulate complex computer aided design tools and manufacturing systems (e.g., computer aided design/computer aided manufacturing (CAD/CAM), computer aided three dimensional interactive (CATIA), Mentor Graphics, Unigraphics). Able to build and manipulate complex data sets, (e.g., compare CATIA to measurement data, create stereo lithography files).
• Engineering Processes
Basic - Complete knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Complete knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
Preferred - Extensive and specialized knowledge of responsibilities and tasks performed by various Engineering departments/disciplines (e.g., design, test, software, technology, avionics). Extensive and specialized knowledge of the interaction between departments/ disciplines and how their products/processes affect one another and impact non-engineering processes (e.g., Operations, Logistics, Business).
• Engr Knowledge & Comprehension
Basic - Complete knowledge of various engineering disciplines such as electrical, mechanical, and systems. The ability to communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables.
Preferred - Extensive knowledge of various engineering disciplines such as electrical, mechanical, and systems. The ability to communicate with technical personnel from multiple skill areas and functions to evaluate technical information and issues impacting design, production, and support of products, services, or other deliverables.
Basic Qualifications For ConsiderationDo you have experience communicating to large groups of people at one time (i.e., training seminars, mentoring small groups, user meetings)?
Do you have at least 3 years or 4,000 Hours experience with the CATIA V5 Composite Design Workbench?
Do you have at least 5 years experience in a CAD/CAM Application Support role?
Typical Education/Experience
Level 3 - Degree and typical experience in engineering classification: Bachelor's and 5 or more years' experience, Master's degree with 3 or more years' experience or PhD degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard. Level 4 - Degree and typical experience in engineering classification: Bachelor's and 9 or more years' experience, Master's with 7 or more years' experience or PhD with 4 or more years' experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard.
Other Job related information
Strong knowledge and experience with CATIA V5: Composite Design Workbench Strong knowledge and experience with ENOVIA LCA. Must have very strong interpersonal communication skills. Must have a good working knowledge of the Microsoft Office Applications. Good oral and written skills/be able to deal with large groups of people at one time (i.e., training seminars, mentoring small groups, user meetings). Must be willing to work in a team oriented environment
- Business Unit Commercial Airplanes
- Division Commercial Aviation Services
- Program Fleet Services
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/15/2012
