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| Job Number: | 25454458 | | Company Name: | Medtronic | | Job Location: | San Juan, PR US | | Job Category: | Marketing & Advertising |
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Clinical Specialist Job
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Clinical Specialist
Requisition 73160
Category Marketing
Business Latin America
Division Latin America
Location USA-PR-San Juan
Relocation Relocation eligibility to be determined
Job Type Full Time - Regular
Exempt/Non-Exempt Exempt
Shift First
Travel Percentage 20 - 30%
Experience Required 3 years
Education Required Bachelors Degree
Medtronic is an Equal Opportunity/Affirmative Action Employer
Position Description
Provide clinical, technical and educational expertise in supporting the market development efforts for CRDM. Establish and maintain strong customer relationships, provide implant support and follow-up, and develop and execute effective training and educational programs. Be a therapy champion and serve as a liaison for the sales organization. Collaborate with the marketing organization to communicate developments in techniques and technologies, impact of education programs, competitive activities, and customer response. Coordinate with CRDM marketing and sales teams to achieve overall business goals.
Position Responsibilities
Provide technical support for all product implants pre case planning, case coverage, follow up and trouble shooting as needed
Gather and communicate input from field to marketing regarding market trends, customer satisfaction, competition, product issues
Collaborate with marketing to provide support to clinicians in preparing presentations and articles on clinical studies that support marketing objectives
Train customers on safe and efficacious use of Medtronic products
Provide technical explanation and demonstration to customers including physicians, OR and cath lab staff and administration.
Consult with physicians during use and/or implantation of Medtronic products
Solicit feedback from customers regarding product performance and design; relay such feedback to marketing colleagues
Conduct training programs and participates in on-site follow up with customers
Create and deliver presentations to customers during workshops and training programs
Serve as an expert on simulators including set-up, demonstrations and trouble shooting
Work with marketing and sales organizations on the development of effective training and education events
Assist in the development of sales and education materials
Develop and maintain knowledge of competitive products and work with marketing to create sales support materials to promote Medtronic products vs. the competition
Marketing and Market Development
Work closely with the marketing and sales teams in executing strategies needed to meet the business objectives
Support local sales management in presenting the technology to potential new customers
Support product during congresses
Collaborate with marketing manager to build and implement marketing and communication plans, aimed at streamlining clinical positioning of products and ensuring broadest reach to existing and potential customers.
Sales Education
Provide training to sales reps on therapy, Medtronic products, and competitive products
Serve as a field resource to sales reps and provide regular and structured communication to sales organization regarding communication with current account and potential customers
Basic Qualifications
Strong Operating Room and/or Cath Lab experience
Marketing knowledge and sensitivity
Strong interpersonal and communication skills
Understanding of medical device sales process
Previous training experience
2 years experience in a clinical setting
Fluent in English and Spanish
Willingness to travel approximately 60%
Ability to work independently and with minimum supervision; whilst at the same time playing an active team role when appropriate
Ability to work effectively within a matrix organization
Proven evidence of Medtronic Core Competencies
Results Orientation
Integrity
Interpersonal Effectiveness
Quality Orientation
Continuous Learning
Innovation
Performance Management Leadership
Desired/Preferred Qualifications
The successful candidate will preferably have experience in selling new technologies
Strong knowledge of CRDM therapies
Hands-on, self-motivated
Physical Job Requirements
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