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For your reference, we have included the original job posting below.
Client Management Director
Job Number:
42572733
Company Name:
The Outsource Group
Job Location:
Wakefield, MA US
Job Category:
Management & Business
Salary:
$100,000+
Client Management Director
Position Summary : Responsible for overall servicing of Tier 1 and/or Tier 2 clients. Plan, direct and control all client management activities ensuring customer satisfaction. Essential Job Functions: Advocate and central point of contact for Tier 1 and/or Tier 2 clients. This includes establishing standards for client communications and visits. Ensure client satisfaction and retention. Provide leadership for ongoing quality and service management. Manage escalated customer situations and respo...
