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For your reference, we have included the original job posting below.
Business Intelligence Product Manager
Job Number:
43347882
Company Name:
Confidential Company
Job Location:
Culver City, CA Us
Job Category:
Marketing & Advertising
Salary:
DOE
Business Intelligence Product Manager
Business Intelligence Product Manager
Department Overview Symantec’s Worldwide eCommerce organization is proud to be responsible for the eCommerce sales of the company’s Norton-branded consumer products, as well as the development and management of Symantec’s overall Ecommerce solution. Our online storefront is built on cutting-edge technologies and consists of over 30 separate stores across the world, with multiple languages, currencies, and payment options. The global eCommerce team is a part of the Consumer Business Unit and is focused on better understanding our customers, building customer loyalty and taking share. It also enables us to move quickly and capitalize on trends and innovate products.
Join Symantec’s eCommerce organization, and be a part of the world’s security market share leader for consumer software and services, protecting hundreds of millions of customers worldwide.
Responsibilities • The Product Manager for Business Intelligence will drive the strategy, definition, and collection of key performance indicators that are needed to provide insights of usage behavior of Norton products as well as insights of drivers of business performance. • Work closely with product team to ensure new product features can be measured reliably for their adoption and contribute to the overall understanding of customer behavior and business performance. • Educate the organization on what business intelligence can be leveraged from products by providing and maintaining a KPI (key performance indicator) dictionary, BI usage documentation, and conducting training. • Drive benchmarking and performance analysis across multiple channels and geographies. • Establish regular and insightful reporting and analysis on core KPIs. • Interpret and analyze reports and dashboards and recommend actionable insights based on information. • Use data to develop analytical models to assess business performance, and identify growth opportunities • Drive data quality initiatives of owned products to ensure information collected is trustworthy and consistent • Demonstrate thought leadership by synthesizing inputs from multiple sources, analyzing primary data, and delivering executive recommendations
Qualifications Bachelors degree and 10+ years of relevant work experience. BS or technical degree preferred. MBA a plus. eCommerce experience a plus Strong business acumen and understanding of functional linkages Excellent organization and analytical skills: detail oriented, thorough Ability to influence people at all levels and in various functions. Strong technical skills and a detailed understanding of software systems to effectively collaborate with engineering on product requirements. Background in database programming and analytic tools – SAS & SQL Effective written, verbal and presentation skills; with ability to present to all levels within the organization Strong leader, self-starter and proven team player in a high achievement, fast paced environment. Strong team building skills and experience to bring together diverse views Ability to sift through large amounts of information and extract the key issues and communicate
