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Requirements At AT&T Business Solutions (ABS), we have a reputation for communicating powerfully and we use all types of communication to get the job done.
AT&T Business Solutions is one of the world's leading providers of advanced IP-based business networking, mobility and managed applications solutions. We serve more than 120,000 enterprise and wholesale customers on six continents, including all of the Fortune 1000 Companies, as well as the needs of the Small Business Markets and State and Federal Government agencies. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.
As part of the sales team, provides technical sales support to assure successful customer integration and implementation of established company products. Participates in joint sales call with the sales representative. Responsible for consulting with customers in selling and supporting company products and systems. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications. Provides answers to customer inquires concerning system software and applications and provides software development and consultation to prospective users. Understands, develops and delivers systems/applications solutions to customers business, information, technical and educational needs. Follows both standard & unique non-standard practices and procedures in analyzing situation or data from which answers cannot be readily obtained. Familiarity with routing protocols such as BGP and EIRGP. Requires creation of detailed pricing spreadsheets which align with network designs they create. Incumbents have a full, working knowledge of assigned company products and services. Assignment may be at customer site, remote response center, corporate location or other site. May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping. Seasoned in-depth knowledge of functional/process area; subject matter expert. Creates recommendations, and implements new methods, techniques, and/or procedures. Typically viewed as a mentor or coach. Prefers a BS or equivalent and 7+ years engineering and/or sales experience.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
