AT&T Store Manager I - Independence, MO (Independence Center Kiosk)

AT&T Store Manager I - Independence, MO (Independence Center Kiosk)

Working as a Store Manager, you will develop and lead a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction. You will supervise the overall daily operation of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality Store Operations.

Additional Responsibilities:

• Ensure customer satisfaction
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store
• Complete accounting and paperwork associated with cash receipts and prices and conduct physical inventories
• Meet assigned sales performance and profitability criteria
• Set appropriate individual performance standards for the store/kiosk in line with national standards
• Develop, implement and monitor a store prospecting plan to increase sales
• Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results
• Establish and monitor store/kiosk work schedules and staffing issues to effectively manage payroll expenses
• Exhibit a high level of leadership presence within all aspects of the business and other internal departments
• Effectively manage profit and loss responsibility for store/kiosks and protect company assets
• Analyze various business reports for trend analysis and strategic planning purposes
• Effectively manage a team of retail store employees, including coaching, administering discipline, etc.

You will be responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. You will maintain internal visual merchandising and in-store displays and ensure store appearance meets company standards at all times. You will analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.

We offer:

• Competitive pay (base salary plus commission): Base pay varies by location and experience, Retail Store Managers can earn $1,700 or more per month in commission by meeting and/or exceeding sales objectives for their store!
• Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
• Top-notch on-going training on the latest technology
• A fun, fast paced work environment

Qualifications:
Required Qualifications:

• Two years sales/customer service experience in telecommunications or related industry
• One year management experience
• Excellent sales skills and demonstrated ability to meet or exceed performance standards
• Ability to motivate and lead direct reports
• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to stand for long periods of time
• May be required to wear a uniform
• Ability to attend required training

Desired Qualifications:

• Three or more years sales/customer service experience in the telecommunications or related industry
• Previous management experience in the telecommunications or related industry
• Effective communication, presentation and interpersonal skills
• Strong organizational skills with attention to detail
• Ability to work at multiple locations within district preferred
• Familiarity with wireless terminology and AT&T Mobility systems preferred

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

The largest communications company in the United States. And the world. We are the industry leaders in providing wireless service, high speed internet access, local and long distance voice, and directory publishing and advertising services across the US. We are also developing our business to include next-generation television services with our new AT&T U-VerseSM TV. 

Join our incredibly diverse company of more than 250,000 people and help drive the innovation that keeps AT&T at the leading edge of technology and service. Expect big things from the company that created the communications industry.