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For your reference, we have included the original job posting below.
AT&T Lead IT Client Consultant- Messaging - Atlanta, GA
Job Number:
42671112
Company Name:
AT&T
Job Location:
Atlanta, GA US
Job Categories:
Information Technology Engineering & Architecture
AT&T Lead IT Client Consultant- Messaging - Atlanta, GA
Description
This is a client facing, revenue generating Consultant with expert consulting experience. The primary purpose is to build and maintain strong client relationships in order to strategically align technology and service in support of client business goals and objectives, to ensure that the company is delivering true business value to its clients, and to effectively preserve and increase/improve the revenue stream.
Key Roles and Responsibilities:
Responsible for consistently servicing multiple, medium to large client contracts simultaneously, or a large, complex contract. Expertise and work efforts focus primarily on the implementation of Microsoft Exchange and supporting products (e.g. Symantec Enterprise Vault and Blackberry Enterprise Server), including requirements gathering, design, migration planning, implementation, support and documentation. Define, manage, and meet client expectations. Defines organization and content of project deliverables or proposals with minimal supervision. Works closely with sales team to identify future opportunities with existing clients and provides pre-sales support for potential clients when needed. May lead complex client renewals and cross sell with minimal supervision. Responsible for sustaining strong ongoing relationships with middle management and senior management both during and between active engagements. May lead or indirectly supervise project development and functional consultant teams during project implementation/support/change activities.
Core Job Responsibilities
Delivery Management (90%):
Lead in defining solution architecture
Assess possible risks and develop mitigation approaches
Develop migration plans
Implement migration methodology to the AT&T-hosted messaging environment
Presales (10%):
Lead customer interviews and facilitate requirements gathering
Assist in scoping and level of effort estimation
Assist in Responding to RFIs and RFP
Lead client discovery workshops to better position our solutions and services
Understand customer's business with the ability to white-board [articulate] solutions and strategies to client executive teams, users, and IT staff
Resolve complex operational and/or technical problems that require an in-depth evaluation of intangible variables
Provide technical oversight to consulting teams in the resolution or delivery of complex business messaging problems
Maintain responsibility for all technical deliverables on assigned projects
Provide technical leadership to project team, supervises, coaches and mentors junior team members
Provide management and planning support to Project Managers including escalation of client/project issues and resolution, planning and estimating technical tasks, and coordinating resources
Contribute to leadership role to the development, review and presentation of requirements documents, scope definition, proposals, and project plans
Identify risks and define scope during project assessments and requirements gathering exercises and review those identified by others
Stay current with new messaging technologies and architectures
Strong research skills
Demonstrated leadership and motivational skills
Demonstrated interpersonal and team building skills
Good written and verbal communication - a writing sample is required
Good presentation Skills
Ability to analyze and solve complex technical problems covering multiple technology areas
Strong time management skills with the ability to prioritize and manage multiple complex tasks at the same time
Applications: Exchange, Notes, GroupWise, Windows 2008, Active Directory, FIM; Wireless - BlackBerry, Goodlink; Archiving - Symantec Enterprise Vault; Unified Communications - Lync, OCS, SharePoint, and other third party; Migration Tools - Quest, Binary Tree, Native Microsoft and other third party
Qualifications
Required Qualifications:
10-15 years direct, client facing consulting experience
Requires minimum 8 years experience with Microsoft Exchange including 2003, 2007 and 2010 (required)
5+ years applied experience in migrating disparate (GroupWise, Lotus Notes) and like email environments (Exchange 5.5, 2000, 2003) to Exchange 2007/2010
Applied experience in performing at least 1 large scale (10,000 seats+) migration from legacy email system to Exchange 2010, preferably using non-Microsoft migration tools.
Must have expert knowledge of Microsoft Active Directory
Demonstrated ability to work under pressure and within aggressive schedules
Demonstrated experience working with a team
Demonstrated understanding of technology and business trends that are shaping Messaging solutions
Demonstrated experience in migration, configuration, and integration
Must understand how storage (SAN, DA, Local) is optimized for a messaging solution
Understanding of routers, firewalls, and load balancers a plus.
Strong time management skills with the ability to prioritize and manage multiple complex tasks at the same time
Preferred Qualifications:
Bachelor's Degree with an IT focus or equivalent experience
MCSE/MCTS/MCITP certification preferred - Windows 2003/2008, Exchange 2007/2010
Working knowledge of hosting environments and operations experience is preferred
