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Requisition #: DSDG40849 Job Title: Associate Product Manager, Platform & Inventory Syndication Country: United States State: California City: Redwood City Employment Status:Full Time Division: DS - Digital Marketing
Job Responsibilities: (Description)
Dealix, a division of ADP Dealer Services, is the principal provider of online leads for car dealers and manufacturers. We are seeking qualified applicants for the position of Associate Product Manager with a focus on driving partner integrations and day-to-day management of our lead infrastructure incl. syndication of used and new car listings. As the automotive Internet marketing services leader, Dealix offers employees the stability of a profitable business coupled with the professional rewards of working with a leading-edge technology team.
As an Associate Product Manager, Platform & Inventory Syndication you will play a pro-active role in the product management and support of our enterprise customers and dealers. You will be responsible for ensuring customer and affiliate partner satisfaction of lead platform processing and inventory syndication.
Responsibilities:
- Excellent interpersonal and communication skills - Strong facilitation, coordination and organization skills combined with process orientation - Solid analytical and problem solving skills - Demonstrated passion to improve customer satisfaction - Willingness and ability to master technical subject matter - Good understanding of business principles and how customer acquisition and retention impact the bottom line - Possess some understanding of full product life-cycle methodologies - Ability to quickly learn new technologies and understand their impact on the automotive leads market - Advanced user of MS Office products - Experience or interest in automotive industry or online marketing is a definite plus - Experience as a junior marketing manager, or sales operations professional - Any technical background - either through education or practically gained - Bachelor's degree or equivalent experience
About ADP- Automatic Data Processing, Inc. is one of the largest providers of business outsourcing solutions to employers and vehicle dealerships around the world. We bring 60 years of unrivaled industry experience to the marketplace. Over 80% of the FORTUNE 500 companies and over 90% of the FORTUNE 100 companies use at least one of ADP's services. ADP serves more than 560,000 organizations in over 60 countries, including nearly 400,000 small business clients and about approximately 26,000 vehicle dealerships.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
- Be the primary product management interface for customers and partners for all questions related to: - o Inventory management - Tracking, reporting and driving to resolution of buy- and sell-side inventory issues Facilitation between enterprise customers, Business Development and Technology to identify and pro-actively resolve issues and take advantage of opportunities to grow our business - o Lead processing - Manage our scrub rules to ensure high-quality lead supply for our customers and adherence to partner SLA's - o CRM and lead management systems - Support requirements definition and implementation related to product functionality developed by other ADP divisions with a particular focus on CRM systems - Under the direction and with the support of a Senior Product Manager: - o Gather and analyze software requirements by Business Development and Product, and participate in brainstorming meetings for product design - o Contribute to the creation of business cases for development projects by building consensus for all business and product requirements documentation - o Provide guidance to the development team by prioritizing ongoing change requests, feature requests, and bugs - o Work closely with project teams and directly with customers and partners to ensure that product capabilities meet the needs of the marketplace - o Communicate product release plans & current and planned capabilities to all areas within the organization and to external stakeholders
