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For your reference, we have included the original job posting below.
Account Specialist
Job Number:
25423423
Company Name:
PAETEC
Job Location:
Cedar Rapids, IA US
Job Category:
Sales & Sales Management
Account Specialist
Account Representative PAETEC (NASDAQ: PAET) is Personalizing Business Communications for medium and large businesses, enterprise organizations and institutions across the United States. We offer a comprehensive suite of IP, voice, data and Internet services as well as enterprise communications management software, network security solutions, CPE and managed services. For more information, visit PAETEC is now hiring an Account Representative. Description: Proactively contact customer base via phone and email to ensure the customer is satisfied with our service. Sales Quota: Responsible for a small monthly quota in up selling of new products and services. Customer Service: Working with the customer to resolve general customer service issues. Working with internal departments to resolve the customer's issues. Account Renewals: Responsible for working with the customer to renew their current contracts prior to coming off expiration. Monthly reporting: Responsible for reporting on sales, renewals, disconnections and aging customers. Job Requirements: Minimum of 1 year experience in account management, customer service or sales. Preferably in the telecommunications industry. Proficient in Microsoft Outlook, Word and Excel. At PAETEC, it's not just business. It's personal. Our mission is to be the most customer and employee oriented telecommunications provider. We work hard to take care of our employees who work hard to build long-term relationships with our customers. PAETEC also partners with leading technology companies to deliver world class solutions to the communications challenges our customers face. In addition, PAETEC's employee led Green Team is creating near and long-term actions to increase sustainability across all our operations nationwide. If you want to make a difference, PAETEC is the place to are proud to be an EEO/AA employer. F/F/D/ apply, Please send your resume to: Category: Account Management
